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Call us at (603) 542-7016 • After Hours Snow Info (603) 542-7016 • Email arrowhead@arrowheadnh.com

 

 

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In the process of updating last updated on 11-12-21

Volunteer Needs

We are looking for people to volunteer at Arrowhead. Volunteering at Arrowhead is very rewarding . The list may be long but not all are necessary for the day to day operation of the area but are a big help in reducing the stress of our core group and allow them to focus on the core operation and be able to sit back and enjoy the great service we provide to the Region. The extra professional help will assist in expanding operations at the area physically, number of operating days open, and increased services

Please contact us to help - email arrowhead@arrowheadnh.com or leave a message at 603-542-7016.


Business and Volunteer Groups



Winter Season Opportunities:

We are looking for help to clean the facility on a weekly bases 2-4 hours 1 day a week. Preferred Time frames 10AM-5PM Monday-Thursday. This task can also be divided between rotating groups (example:two groups volunteering every other week to clean)

    Vacuuming
  • Main Floor area
  • Function Room areas rotating/as needed
  • Two Stairways to 2nd floor rotating/as needed
  • Stairways to Basement rotating as needed
  • Side Entrance rotating/as needed

  • Moping (areas should be vacuumed or swept prior to mopping to remove as mush debris as possible to reduce number of water changes)
  • Main Floor area
  • Kitchen area rotating/as needed
  • Basement function room rotating/as needed

  • Bathrooms (2 multi stall and 3 single use faculties)
  • Restocking
  • Cleaning
  • Floor Moping (rotating/or as needed)

  • Table washing

    Resetting chairs (as time allows)

    Window Washing
    Entry Doors (rotating/or as needed & temperature permitting)
  • Main Floor Parking Entrance and Slope Side Entrance
  • Basement Entrance
  • Side Door Entrance
  • Interior doors (basement stairs, main floor stairs, 2nd floor stairway door

  • Windows
  • Slope Side Windows (bottom row only)


New volunteers are welcomed to visit during regular weekend hours to have an orientation or a general overview along with some hands-on training.

Volunteer should be in good physical health and not mind being out in the cold.

Target Number of volunteers

4-6+ people to assist with operation of the snow tubing area during school vacation periods on a daily basis.

Time period

6 hour time slot 11AM-5PM to allow for help with opening and closing activates and new volunteer orientation.

Tubing Area Operations Related

The recreation area will give you a general overview of how each roll is done and shadow time with an experienced volunteer. Depending on interest and comfort level task will be related to monitoring the tubing area, giving general instruction and direction to guest, setting out speed control mats/carpets.

Tube Ski Lift Operations

Second area of interest is tube lift operations related to the process off loading and unloading tubing guest. No experience required just a good physical health, general good balance on your feet and hand eye coordination.

Ideally on hill staff are rotated out every 1 to 2 hours depending on guest volume and weather conditions and may be assigned to on hill secondary duties. Lift operators have access to heated shacks to get out of the weather. Ideally you have 2 people working the area to be able to rotate off during high guest volume times during cold conditions working in 5-30-minute cycles.

Note closures are a possibility due to weather and snow conditions check for last minute statues updates on the Arrowhead web page

December Holiday Vacation Dates

daily slots (6 hour 11AM-5PM)

  • Wednesday 12/22/2021, Thursday 12/23/2021
  • Monday 12/27/2021, Tuesday 12/28/2021, Wednesday 12/29/2021, Thursday 12/30/2021

February Winter Vacation Date

daily slots (6 hour 11AM-5PM)

  • Thursday 2/24/2022, Friday 2/25/2022
  • Monday 2/28/2022, Tuesday 3/1/2022, Wednesday 3/2/2021, Thursday 3/3/2022, Friday 3/4/2022




New volunteers are welcomed to visit during regular weekend hours to have an orientation or a general overview along with some hands-on training.

Volunteer should be in good physical health and not mind being out in the cold.

Target Number of volunteers

4-6+ people to assist with operation of the snow tubing area during Friday Nights.

Time period

4 -5 hour time slot 5:30 To 9:30PM to allow for help with opening and closing activates and new volunteer orientation.

Tubing Area Operations Related

The recreation area will give you a general overview of how each roll is done and shadow time with an experienced volunteer. Depending on interest and comfort level task will be related to monitoring the tubing area, giving general instruction and direction to guest, setting out speed control mats/carpets.

Tube Ski Lift Operations

Second area of interest is tube lift operations related to the process off loading and unloading tubing guest. No experience required just a good physical health, general good balance on your feet and hand eye coordination.

Ideally on hill staff are rotated out every 1 to 2 hours depending on guest volume and weather conditions and may be assigned to on hill secondary duties. Lift operators have access to heated shacks to get out of the weather. Ideally you have 2 people working the area to be able to rotate off during high guest volume times during cold conditions working in 5-30-minute cycles.

Note closures are a possibility due to weather and snow conditions check for last minute statues updates on the Arrowhead web page


Ski Area Winter Operations Volunteer Opportunities



    A Two hour training session is required to learn about the lift operations and procedures.

    Lift Operators (18+)

  • Monitor lift line to make sure guest are not in danger and not misusing the lift and equipment is not malfunctioning (broke lift handles)
  • In charge of lift operations (only person that can press the green button)
  • Determines conditions are safe to operate
  • Loads Snow Tubes
  • Maintain lift tracks and walk ways


  • Lift attendants (16+)

  • Monitor lift line to make sure guest are not in danger and not misusing the lift and equipment is not malfunctioning (broke lift handles)
  • Loading tubes (cannot start lift)
  • Unloading tubes
  • Assisting loading Skiers/Snowboarders
  • Maintain lift tracks and walk ways


    Top Attendant

    Observe conditions of Tubing lanes speed, hazards, incorrect tracking (tube goes over snow bank into another lane)

    Determines if a lane is safe to be used and when a guest can start down the hill

    Controls when a guest or group may go down a lane

  • Determines conditions are safe to operate
  • Person in front of them should be all the way to the bottom
  • Delay if a large group may need more time to get out of tube
  • Tube end stop is out of place
  • Speed is too fast requiring mats to be rolled out of the bottom area


  • Limit the number in a group that can go down the hill at a time

    Assist guest





Ski and Snowboard Instructors: This is arrowhead's achilles heal, if we can't teach them we miss opportunity to learn a new activity but affect ski/snowboard rental sales, lift ticket sales and possible future instructors

  • In search of a director to bring leadership and direction to the lesson program. Person would be responsible for developing and maintain a frame work for the program as well as engage and cordate with instructors. As well as focus on instruction best practice, to scheduling lessons/instruction either by set schedule or on will call
  • Instructing new instructors looking for instructors to teach and mentor new instructors
  • Experienced instructors
  • Individuals interested in learning the ropes to become an instructor


First Aid People: All that is required is to be First-aid and CPR certified; must be on site to handle any general first-aid needs.

  • Interested in learning first aid we offer a class in November for new and refreshers




Ski Shop Tech: Work in the rental shop fitting and adjusting rental equipment for guest. We will help you to get binding certified to set up skis and snowboards and work the ski shop.



Concessions / Counter Help: Looking for people to work concessions and ticket sales; this can get busy at times so the more the better.

  • Certified Food Mangers: Looking for Certified Food Mangers to primarily cover Friday nights but also welcome anytime just provide us with a current copy of existing certificate also willing to train one two volunteers (generally is an 8-12 hour online course then you take a 2 hour online proctor examen at Arrowhead). This is to attempt to comply with new food service rule to have certified mangers on sight at all times. (Age 16+)
  • Certified Food Handler: Help us up our food safety game we offer the opportunity to take food handler training. This is an online course you take and is about 2 hours that can be done at home or at Arrowhead. (age 14+)


General Roles

  • Cook: Primary person responsible for cooking/frying foods served at the facility. Must be 16+ (14+ has received secondary training and has previously demonstrated proper conduct in other parts of the food service area)
  • Expediter (Food Runner): responsible for fielding orders from first taking the order either verbally or writing it on a guest check to passing off person needing to cook/fry items to final preparations foods or hot beverages that are ready to served. Must be 14+ (12+ has previously demonstrated proper conduct in other parts of the food service area)
  • Table Busser: responsible for caring for front of the house related to activities during operations from clearing and resetting tables and chairs cleaning to cleaning up spills, to the removal and sorting of trash and recyclables and finally monitoring the bathrooms to make sure they are clean and stocked as needed. Must be 12+
  • Housekeeping/Janitorial : assist in maintaining the function room spaces (cleaned and set up as needed), removal and sorting of trash and recyclables and the monitoring of hallways and stairs along with bathrooms to make sure they are clean and stocked as needed. Must be 12+
  • Lodge Gournds keeping: assist in maintaining and monitor outdoor walk ways, stairs, and patio area so they are safe and clear mainly from ice and snow and salt and sand as needed. As a secondary supporting task is to assist in making sure the ice rink area is free of snow and ice chunks and pick up any trash or chairs left behind Must be 12+

help needed:

Project Leaders: Project leaders or a designated group of people to take responsibility for a single project and keep the board updated would be the most efficient way to ensure projects are completed. We had around six improvement projects that were laid out for this off season and very few have been completed, for various reasons. They were things like slope maintenance and enhancements, inside construction, building improvements, public address system, network upgrades and a few others.

work session

A work session is a scheduled time to meet to perform work on the hill generally during the off season. Task such as mowing, painting and lift maintenance are done. Pre-season work sessions are held every Saturday morning from 9:00 - noon. Please call 542-7016 for more info - we'd love the help! *and a great opportunity for community service hours!*